Privacy Policy

Last updated 23 August 2026

1. Introduction

Welcome to Rise & Shine ("we," "our," or "us").

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book sessions, communicate with us, or use our online energy healing and wellness services.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, your personal data will be processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Who we Are

Rise & Shine

Email: info@riseandshinewithme.com

Website: riseandshinewithme.com

For any questions regarding this Privacy Policy or your personal data, please contact us using the information above.

3. Information we Collect

We may collect the following categories of information:

A. Personal Information

Full name

Email address

Telephone number

Billing information

Country of residence

B. Information You Voluntarily Provide

Appointment requests

Wellness goals

Information shared during consultations or healing sessions

Messages and correspondence

C. Technical Information

IP address

Browser type

Device information

Website usage data

Cookies and similar technologies

4. How we Use your Information

We use your information to:

Provide and manage our services

Schedule and conduct online sessions

Process payments

Communicate with you regarding appointments

Respond to inquiries

Improve our website and services

Comply with legal obligations

Maintain business records

We process personal data only when we have a lawful basis to do so, including consent, contractual necessity, legitimate interests, or legal obligations.

5. Health and Wellness Information

Any information shared during energy healing, spiritual guidance, wellness, or coaching sessions is treated with a high degree of confidentiality.

However, our services are not medical, psychological, psychiatric, or healthcare services, and information provided during sessions is not intended to diagnose, treat, cure, or prevent any medical condition.

6. Legal Basis for Processing (GDPR)

If you are located in the EEA, we rely on one or more of the following legal bases:

Your consent

Performance of a contract

Compliance with legal obligations

Legitimate business interests

You may withdraw your consent at any time.

7. Sharing of Information

We do not sell your personal data.

We may share information with trusted third-party service providers who assist in operating our business, including:

Payment processors

Scheduling platforms

Email service providers

Website hosting providers

Video conferencing platforms

These providers are required to protect your information and use it only for authorized purposes.

We may also disclose information if required by law or to protect our legal rights.

8. International Data Transfers

Your information may be processed and stored in countries outside your country of residence.

Where required by law, we implement appropriate safeguards for international transfers, including Standard Contractual Clauses or equivalent legal mechanisms.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide services

Maintain business records

Meet legal, tax, accounting, or regulatory requirements

Resolve disputes

When data is no longer required, it will be securely deleted or anonymized.

10. Your Rights

If applicable under GDPR or other privacy laws, you may have the right to:

Access your personal data

Correct inaccurate information

Request deletion of your data

Restrict processing

Object to processing

Request data portability

Withdraw consent

To exercise your rights, please contact us at info@riseandshinewithme.com.

11. Cookies

Our website may use cookies and similar technologies to improve user experience and analyze website performance.

You may modify your browser settings to refuse cookies; however, some website features may not function properly.

12. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be 100% secure.

13. Children's Privacy

Our services are intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under 18.

14. Third-party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated revision date.

16. Contact Us

If you have any questions regarding this Privacy Policy or the way your personal data is handled, please contact:

Rise & Shine

Email: info@riseandshinewithme.com

Website: riseandshinewithme.com

Analytics

If you agree, we use PostHog to count page views and see which parts of the page people actually use. It is hosted on EU servers, and it sets a cookie so that two visits from the same browser are not counted as two different people.

Nothing is loaded until you accept. If you decline, or simply ignore the banner, no request is made to PostHog at all. Session recording is switched off, and the sign-up form is excluded from analytics entirely, so what you type is never collected.

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